★ Coffee Machine Service & Repairs

Coffee Machine Service & Repairs in Australia

Expert servicing & repairs for commercial espresso machines, home coffee machines, grinders, and café equipment. Di Pacci — our experience is your advantage.

📞 (02) 9758 0760✉️ support@dipacci.com.au
15+Years Experience
AllMajor Brands
$150Per Hour
7–10Business Day Turnaround
🔧Expert Workshop

Fully Equipped Service Centre

Our Roselands showroom houses a fully equipped workshop staffed by certified technicians who service the same brands we sell — delivering repairs you can trust.

⚡Quick Turnaround

7–10 Business Days Standard

Standard workshop turnaround is 7–10 business days from assessment. Priority service is available for customers who need faster attention with a skip-the-queue option.

✅Genuine Parts

OEM Parts & Industry Standards

We use genuine manufacturer parts and follow industry standards on every repair, ensuring longevity and protecting your warranty where applicable.

What We Service & Repair

Six dedicated service categories for cafés, restaurants, hotels & home baristas across Sydney and Australia.

Commercial coffee machine service Sydney
Commercial · Cafés

Commercial Espresso Machine Servicing

For busy cafés and hospitality. Consistent quality, efficient workflow, minimal downtime — because every minute counts.

  • Multi-group & single-group machines
  • Automatic & semi-automatic
  • Pressure & temperature calibration
  • Group head & seal replacements
  • Hot water systems & equipment
Book Commercial Service →
Home coffee machine repair Sydney
Domestic · Home

Home Coffee Machine Repairs

For home baristas — we repair domestic and prosumer machines with commercial-grade precision.

  • Domestic espresso machines
  • Prosumer & semi-commercial
  • Leak diagnosis & repair
  • Boiler & thermostat servicing
  • Full strip-down cleans
Book Home Repair →
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Grinders · All Sizes

Coffee Grinder Servicing & Burr Replacement

Full grinder repairs for commercial and domestic units. Sharp burrs = consistent grind = better espresso.

  • Burr replacement & calibration
  • Motor servicing
  • Commercial grinder rebuilds
  • Domestic grinder maintenance
  • Grind consistency tuning
Book Grinder Service →
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On-Site · Sydney

On-Site Café Service Calls

We come to your café or business. Ideal for fixed installations or when downtime isn't an option.

  • $150 call-out fee + $150/hr labour
  • Travel costs by location
  • Large & fixed equipment
  • Booking required
  • Sydney metro & surrounds
Book On-Site Call →
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Maintenance · Programs

Preventative Maintenance Programs

Extend equipment life, maintain espresso quality, and avoid emergency breakdowns with scheduled servicing.

  • 3–6 month commercial schedules
  • Annual home servicing
  • Office equipment programs
  • Warranty compliance
  • Tailored to your usage
Discuss Maintenance →
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Cleaning · All Models

Descaling & Deep Cleaning

Full strip-down, descale, and deep clean. Restore performance, extend machine life, eliminate scale buildup.

  • Full descale & flush
  • Group head deep clean
  • Steam wand servicing
  • Boiler descaling
  • Performance restoration
Book Descale →

How Our Repair Service Works

Drop In · Assess · Quote · Repair · Collect

01

Drop Off Your Machine

Bring your machine to our Roselands showroom — no booking needed. Or call us to arrange on-site service at your café or business location.

02

Diagnosis & Assessment

Our technicians assess your machine within the first hour (billed at $150). We diagnose the fault and provide a clear quote before any further work begins.

03

Approve & We Repair

Once you approve the quote, our team completes the repair using genuine OEM parts. Standard turnaround is 7–10 business days.

04

Collect & Brew

Pick up your machine fully tested and ready to go. We walk you through what was done and any maintenance tips to keep it running longer.

Clear, Upfront Service Rates

No Hidden Fees · GST Inclusive · Parts Quoted Separately

Workshop Service

In-Store Repair

At our Roselands workshop
$150
Per hour (inc. GST) — first hour upfront
  • Drop off at Roselands showroom
  • No booking required
  • Assessment within first hour
  • Quote before further work
  • Genuine OEM parts used
  • 7–10 business day turnaround

Parts are quoted and invoiced separately in addition to labour.

Priority Service

Skip the Queue

Priority assessment
$100
One-time fee (inc. GST) · non-refundable
  • Jump ahead of standard bookings
  • Assessed by next available technician
  • Available for warranty & non-warranty
  • Ideal for cafés & offices needing speed
  • Regular $150/hr labour rates apply
  • Workmanship never compromised

Priority covers assessment order only — completion subject to parts availability & diagnosis.

On-Site Service

We Come to You

At your business location
$150
Call-out fee + $150/hr labour + travel
  • Service at your café or business
  • Booking required — call to arrange
  • $150 service call-out fee applies
  • Travel costs depending on location
  • Ideal for large or fixed equipment
  • Minimise business disruption

Call (02) 9758 0760 to discuss on-site requirements and a travel estimate.

Storage Fee Notice: If your machine is not collected within 7 days of repair completion, a storage fee will apply — $49/day for commercial machines and $19/day for domestic machines. Please arrange prompt pickup once notified.

Skip the Queue — Priority Assessment

For Cafés, Offices & Home Users Who Value Time

⚡ Priority Access

When Downtime Isn't an Option — Jump the Queue

Our Priority Service is designed for customers who value time, certainty, and priority access. Available for both warranty and non-warranty workshop repairs on coffee machines and grinders, it places your machine ahead of standard bookings.

This service is ideal when:

  • Your café or business can't afford unnecessary downtime
  • You want faster clarity on faults and repair requirements
  • You prefer priority handling without compromising workmanship
  • You need your machine assessed before the week is out

Please note: Priority Service prioritises assessment order only and does not guarantee same-day or fixed-time completion. The Priority Service fee is non-refundable once assessment has commenced.

One-Time Fee$100inc. GST · non-refundableBook Priority Service

Protect Your Investment with Regular Servicing

Commercial · Domestic · Office Equipment

Regular preventative maintenance is the single best thing you can do to extend the life of your coffee equipment, maintain espresso quality, and avoid the cost and disruption of emergency breakdowns.

We offer flexible maintenance programs tailored to cafés, offices, and home users — from annual check-ups for domestic machines to quarterly commercial servicing schedules.

Recommended Schedule

Every 3–6 MonthsCommercial espresso machines in café & hospitality use
Once Per YearHome & domestic espresso machines, or as recommended by manufacturer

Consistent Coffee Quality

Clean, calibrated equipment extracts espresso at the right temperature and pressure — maintaining the cup quality your customers expect.

Reduce Breakdowns & Costs

Catching small faults early avoids expensive emergency repairs and prevents the downtime that costs you customers and revenue.

Warranty Compliance

Regular servicing by qualified technicians ensures compliance with manufacturer warranty requirements and protects your investment long-term.

Brands We Service & Repair

All major commercial & home espresso machine brands

La Marzocco
Victoria Arduino
Nuova Simonelli
Wega
Expobar
Sanremo
Rocket
ECM
Profitec
Rancilio
Bezzera
Bellezza
Lelit
La Pavoni
Ascaso
Mazzer
Mahlkonig
Eureka
Compak
Fiorenzato
Synesso
Slayer
Quick Mill
Fracino
Brands We Do Not Service: Jura, Gaggia (manual models), Saeco, Miele, Sunbeam, Breville, De Longhi, Krups, Illy, Nespresso, Titanium. If you are unsure whether we can service your brand, please call us on (02) 9758 0760 before bringing your machine in.

Frequently Asked Questions

Commercial machines used in cafés should be serviced every 3–6 months depending on volume. Home machines should have a full service once a year, or as recommended by the manufacturer.

We service all major brands we sell, plus many others. However, we do not service: Jura, Gaggia (manual models), Saeco, Miele, Sunbeam, Breville, De Longhi, Krups, Illy, Nespresso, or Titanium. If you're unsure, call us first.

If you're bringing your machine to our Roselands showroom, no booking is needed — just drop it off whenever suits you. If you need us to come to your location, please call us to arrange a suitable time.

Our labour rate is $150 per hour (including GST), plus the cost of any parts required. For workshop repairs, we ask for the first 60 minutes upfront ($150). On-site service incurs a $150 call-out fee plus travel costs.

Standard workshop turnaround is approximately 7–10 business days from assessment. For urgent repairs, our Priority Service ($100) places your machine first in the queue.

Yes. We provide full grinder repairs including burr replacement, calibration, motor servicing and general maintenance for both commercial and domestic grinders. The same hourly rate applies.

Our service workshop is located at: 97–99 Chapel Street, Roselands NSW 2196, Sydney. No booking required for drop-offs. Call us on (02) 9758 0760 or email support@dipacci.com.au.

Yes. We offer flexible maintenance programs tailored for cafés, offices, and home users. Contact us or email support@dipacci.com.au to discuss a maintenance schedule.

If your machine is not collected within 7 days of repair completion, a storage fee applies: $49/day for commercial machines and $19/day for domestic machines.

Our Experience Is Your Advantage

Trusted by cafés, offices & home baristas across Australia

👨‍🔧

Certified Technicians

Our team are experienced specialists who service the same brands we sell — giving them deep, brand-specific knowledge that generalist repairers simply don't have.

✅

Genuine OEM Parts

We only use genuine manufacturer parts, ensuring every repair meets original specifications and maintains warranty compliance.

🚪

No Booking Required

Drop in any time to our Roselands showroom — no appointment needed. We assess machines as they come in.

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Transparent Pricing

Clear, upfront rates with no hidden fees. We quote before proceeding with any work — so you always know exactly what you're paying for.

⚡

Fast Turnaround Options

Standard 7–10 business day turnaround with Priority Service available for $100 to skip the queue.

📍

Sydney-Based & On-Site

Based in Roselands, Sydney with on-site service available for cafés and businesses across the region.

Visit Our Roselands Service Workshop

Australia's largest coffee machine specialist — with our main service workshop in Roselands, Sydney. Drop in your machine any day of the week, no booking required.

Address97–99 Chapel Street
Roselands NSW 2196
Phone(02) 9758 0760
Emailsupport@dipacci.com.au
Drop-InNo booking required for workshop repairs

Ready to Get Started?

Don't let a faulty machine slow you down. Contact Di Pacci today to book your coffee machine service or repair — and keep your café or home espresso machine running perfectly.

📞 (02) 9758 0760✉️ Email Our TeamContact Page

📍 97–99 Chapel St, Roselands NSW 2196 · Drop-in welcome · 15+ years experience · All major brands